First, ask your patients about their experience. It was awesome! Ask them to tell their story by writing a review.
Next, thank them for the review as they promise to do this.
Finally, reward them with a quality gift that YOU would use. We give our clients a nice mug as it fits with our coffee bar and outreach. They will be much more likely to give a review and when they do it will be from the heart. Your patient's time is important. Reward them for their time.
This order is important and their is some great research to support asking one question, that is the most important question, related to customer satisfaction.
"How likely are you to recommend my business to your friends and family?"